Thank you for that question.

The structure is a special operating agency. The way that was created, in the mid-1990s, was really to take a look at many organizations, not just the translation bureau, and to instill in those organizations some of that business discipline that we've heard about. That business discipline is understanding what it costs to actually do the work that we do. I have to say I am incredibly proud of my colleagues and my employees. I think we are the new brand of public servants.

We are what Destination 2020 is asking of us. They want us to manage taxpayers' money responsibly, as if it were our own. They want us to make sure we have the best and the brightest and most capable people to do the job, and they want us to do that with the values and the ethics that are primarily part of what is core to the public service.

I'm very pleased that people are hearing us talk about our costs, about being efficient, about creating workplaces that are respectful and innovative.

I will take this opportunity to say we're one of the largest employers that allow and encourage our workers to work off-site.

I am talking about teleworkers. Each month, the number of people working from home increases.

That gives us the ability not only to save on office space, but also to improve the working, home, family, and workplace conditions to make sure that we have a vibrant workforce that is happy to continue to work with us and be part of our future.

The short answer to that question is yes. We have the business acumen; we have the public service values at heart; and most importantly, we have the official languages capability and obligations.

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